{"id":11172,"date":"2025-01-21T10:34:48","date_gmt":"2025-01-21T10:34:48","guid":{"rendered":"https:\/\/www.trustedhosting.in\/blog\/?p=11172"},"modified":"2025-01-21T10:34:48","modified_gmt":"2025-01-21T10:34:48","slug":"how-resolve-failed-hosting-creation","status":"publish","type":"post","link":"https:\/\/www.webystrata.com\/blog\/how-resolve-failed-hosting-creation\/","title":{"rendered":"How to Resolve a failed hosting account creation"},"content":{"rendered":"<h1><a href=\"https:\/\/www.trustedhosting.in\/master-reseller-hosting.html\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11179 size-full\" title=\"How to Resolve a failed hosting account creation\" src=\"https:\/\/www.trustedhosting.in\/blog\/wp-content\/uploads\/2025\/01\/7970619_3810077.jpg\" alt=\"How to Resolve a failed hosting account creation\" width=\"2000\" height=\"2000\" srcset=\"https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/7970619_3810077.jpg 2000w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/7970619_3810077-300x300.jpg 300w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/7970619_3810077-1024x1024.jpg 1024w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/7970619_3810077-150x150.jpg 150w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/7970619_3810077-768x768.jpg 768w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/7970619_3810077-1536x1536.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/a><\/h1>\n<h1>How to Resolve a failed hosting account creation<\/h1>\n<div class=\"instructions screensteps-textblock\" tabindex=\"0\">\n<div id=\"text-content_12c6882e-16c5-4965-9c57-f20bf7472f9d\" class=\"text-block-content\">\n<p>When an automated module action fails, it is added to the Module Queue.<\/p>\n<p>Events that can fail and go into the Module Queue include Hosting Account Creation, Suspension, Unsuspension as well as Domain Registrations, Renewals and more.<\/p>\n<p>The admin dashboard will indicate when an action has failed via the Pending Module Actions badge shown below.<\/p>\n<\/div>\n<\/div>\n<div class=\"image\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11173\" src=\"https:\/\/www.trustedhosting.in\/blog\/wp-content\/uploads\/2025\/01\/71fe245b-5b05-47f0-b356-24f8e0a1674e.png\" alt=\"\" width=\"517\" height=\"281\" srcset=\"https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/71fe245b-5b05-47f0-b356-24f8e0a1674e.png 517w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/71fe245b-5b05-47f0-b356-24f8e0a1674e-300x163.png 300w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><\/div>\n<div>To resolve it, visit the Module Queue either by clicking on the badge (pictured above) or by navigating to Utilities &gt; Module Queue.<\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11174\" src=\"https:\/\/www.trustedhosting.in\/blog\/wp-content\/uploads\/2025\/01\/47f12bf3-70dd-4cdd-b442-a4788aa09405.png\" alt=\"\" width=\"410\" height=\"185\" srcset=\"https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/47f12bf3-70dd-4cdd-b442-a4788aa09405.png 410w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/47f12bf3-70dd-4cdd-b442-a4788aa09405-300x135.png 300w\" sizes=\"auto, (max-width: 410px) 100vw, 410px\" \/><\/div>\n<div><\/div>\n<div>The list of automated actions that have failed and need attention will be displayed, along with the error code returned by the module (highlighted below).<\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11175\" src=\"https:\/\/www.trustedhosting.in\/blog\/wp-content\/uploads\/2025\/01\/aa49f8bd-9bc6-43b9-a404-12d38a9bb203.png\" alt=\"\" width=\"919\" height=\"267\" srcset=\"https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/aa49f8bd-9bc6-43b9-a404-12d38a9bb203.png 919w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/aa49f8bd-9bc6-43b9-a404-12d38a9bb203-300x87.png 300w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/aa49f8bd-9bc6-43b9-a404-12d38a9bb203-768x223.png 768w\" sizes=\"auto, (max-width: 919px) 100vw, 919px\" \/><\/div>\n<div><\/div>\n<div>\n<p>In this case, the issue is the automatically generated username is a reserved username. To resolve it and allow the creation to be successful, we must change change the username to a valid value.<\/p>\n<p>To do that, click the Product Name which in our case is &#8220;Home&#8221;, and that will take you to the Manage Product\/Service screen.<\/p>\n<p>From here we can update the username and hit Save Changes.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11176\" src=\"https:\/\/www.trustedhosting.in\/blog\/wp-content\/uploads\/2025\/01\/9a369047-084b-4b50-9723-7feae372fddb.png\" alt=\"\" width=\"644\" height=\"475\" srcset=\"https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/9a369047-084b-4b50-9723-7feae372fddb.png 644w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/9a369047-084b-4b50-9723-7feae372fddb-300x221.png 300w\" sizes=\"auto, (max-width: 644px) 100vw, 644px\" \/><\/p>\n<\/div>\n<p>Now return to the Module Queue and hit the Retry button.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11177\" src=\"https:\/\/www.trustedhosting.in\/blog\/wp-content\/uploads\/2025\/01\/8280a123-867e-4457-acf7-c53b5fbfa1a9.png\" alt=\"\" width=\"1157\" height=\"336\" srcset=\"https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/8280a123-867e-4457-acf7-c53b5fbfa1a9.png 1157w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/8280a123-867e-4457-acf7-c53b5fbfa1a9-300x87.png 300w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/8280a123-867e-4457-acf7-c53b5fbfa1a9-1024x297.png 1024w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/8280a123-867e-4457-acf7-c53b5fbfa1a9-768x223.png 768w\" sizes=\"auto, (max-width: 1157px) 100vw, 1157px\" \/><\/p>\n<p>WHMCS will attempt to perform the account creation again and the outcome of the attempt will be displayed on screen.<\/p>\n<p>If you see a green success message like the one below, then the account has been successfully created.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11178\" src=\"https:\/\/www.trustedhosting.in\/blog\/wp-content\/uploads\/2025\/01\/ba61147b-a45e-48b8-9dbb-70e9428e70b5.png\" alt=\"\" width=\"1157\" height=\"336\" srcset=\"https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/ba61147b-a45e-48b8-9dbb-70e9428e70b5.png 1157w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/ba61147b-a45e-48b8-9dbb-70e9428e70b5-300x87.png 300w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/ba61147b-a45e-48b8-9dbb-70e9428e70b5-1024x297.png 1024w, https:\/\/www.webystrata.com\/blog\/wp-content\/uploads\/2025\/01\/ba61147b-a45e-48b8-9dbb-70e9428e70b5-768x223.png 768w\" sizes=\"auto, (max-width: 1157px) 100vw, 1157px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to Resolve a failed hosting account creation When an automated module action fails, it is added to the Module&hellip;<\/p>\n","protected":false},"author":1,"featured_media":11179,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-11172","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whmcs"],"_links":{"self":[{"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/posts\/11172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/comments?post=11172"}],"version-history":[{"count":1,"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/posts\/11172\/revisions"}],"predecessor-version":[{"id":11180,"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/posts\/11172\/revisions\/11180"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/media\/11179"}],"wp:attachment":[{"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/media?parent=11172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/categories?post=11172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webystrata.com\/blog\/wp-json\/wp\/v2\/tags?post=11172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}