How to Troubleshoot a Module Command Unknown Error
How to Troubleshoot a Module Command Unknown Error This article explains how to troubleshoot a Module Command Unknown Error which you may have received via email,…
FAQ Topic
WHMCS
Manage hosting billing, client accounts, automation, domains, invoices, tickets, and customer workflows.
How to Resolve a failed hosting account creation
How to Resolve a failed hosting account creation When an automated module action fails, it is added to the Module Queue. Events that can…
How to Set Up Application Links with cPanel
How to Set Up Application Links with cPanel Application Links allows customers to seamlessly transition from cPanel to WHMCS using Single Sign-On technology. In…
How to Troubleshoot Domain Invoice Cancellation
How to Troubleshoot Domain Invoice Cancellation You may encounter a situation where the system changes the status of domain renewal invoices to Cancelled. This is…
How to Troubleshoot Unexpected Service Terminations
How to Troubleshoot Unexpected Service Terminations Symptom The system is unexpectedly terminating services (for example, hosting accounts). Causes The system may terminate services for…
How to Troubleshoot Unexpected Service Suspensions
How to Troubleshoot Unexpected Service Suspensions Symptom The system is unexpectedly suspending services (for example, hosting accounts). Causes The system may suspend services for…
How to Troubleshoot Service Invoice Generation
How to Troubleshoot Service Invoice Generation You may encounter a problem in which the system does not generate an invoice for a service renewal.…
How to Troubleshoot Domain Invoice Generation
How to Troubleshoot Domain Invoice Generation You may encounter a problem in which the system does not generate an invoice for a domain renewal.…
How to Troubleshoot Payment Issues
How to Troubleshoot Payment Issues Should you have received a payment but do not see it recorded in WHMCS, check the following points. Check…
How to Allow Users to Delete Saved Cards
How to Allow Users to Delete Saved Cards By default, WHMCS allows users to add and update credit and debit card details (their payment…
Troubleshooting PayPal ‘Invoice Not Found’ error with Subscriptions starting with ‘S-‘
Troubleshooting PayPal ‘Invoice Not Found’ error with Subscriptions starting with ‘S-‘ Introduction At the time of this writing (15 November, 2018), we have become…
2Checkout Transactions 30th May – 4th June 2019
2Checkout Transactions 30th May – 4th June 2019 Issue We’ve been made aware of a technical issue at 2Checkout which results in some transactions…